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RESIDENTIAL SERVICES

Franchisee Business OpportunityWhen homeowners have a property claim, circumstances are created that the majority of people would never have to deal with. Depending on the size of the claim, the insured also may need to find temporary housing.

Settling an insurance claim calls for meetings with adjusters and contractors and many hours of preparing inventories as well as documenting lost damaged items. Following preparation of inventory, the insured also must establish the cost to replace lost items. Additionally, the necessary meetings and inventory documentation may require the insured to take time away from work and family – time that would better be spent managing the trauma associated with an insurance claim and putting one’s life back to normal.

Other dilemmas homeowners would not know how to deal with are issues like depreciation, replacement versus repair of damaged goods, distinguishing repairable from total loss items and preparing/submitting costs for living expenses. In situations where a damaged item should be replaced and not cleaned, the insurance company is entitled to try to clean it and may require this procedure prior to replacing the item. However, if after cleaning, the work is still not acceptable, the insured may not have enough coverage to replace the item. Mordecai Claim Service knows just how to protect the insured in these situations, even if it means exceeding policy limits if necessary.

Mordecai’s Homeowner Services include:

  • Bid comparison and analysis
  • Separation of damaged from undamaged goods
  • Itemized contents inventory
  • Valuation for replacement and actual cash value
  • Replacement value vs. restoration
  • Determination of sales tax and acquisition time to replace total loss items
  • Preparation of additional living expense (“ALE”) receipts, co-insurance calculations
  • Preparation and filing proof of loss